Built from inside practice. Built by Mr H Hammad FCCA, ACA, ICAEW Chartered Accountant with over 20 years in practice.
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BalansixClient Administration

Keep the client master record complete before the work starts.

Client Administration is the authoritative practice record for company details, addresses, people, registrations, services, fees, engagement, portal access, HMRC authority, tasks and audit history.

Client Administration
Client Administration tabsComplete the legal and tax recordPeople and addressesServices, fees and engagement

Client Administration tabs

TabUse it for
OverviewHigh-level status and shortcuts to the main record areas.
CompanyLegal form, company number, jurisdiction and principal activity.
AddressesRegistered office, trading and permitted contact addresses.
PeopleDirectors, PSCs, partners, LLP members and authorised contacts.
Tax & IDsCore tax and filing identifiers.
Fees / EngagementAgreed services, fees and the active engagement position.
Portal / HMRC authorityClient access and authority records.
Tasks / Documents / Audit trailOperational work, permanent records and change history.
Balansix Client Summary
Client Summary • live Balansix screen

Complete the legal and tax record

Use the legal name and legal form that apply to the client. For incorporated entities, record the Companies House number where available. Keep tax identifiers in Tax & IDs rather than burying them in notes.

Where Companies House integration is configured, use the controlled sync route described in Companies House sync.

People and addresses

Record people once and attach the relevant role or roles. A person may hold more than one role. Keep only current officers and PSCs active in the current view, while the audit trail preserves change history.

For registered office details, use Companies House data where accepted. A manual address remains useful as a controlled fallback where no Companies House source is available.

Services, fees and engagement

Services determine what the practice is responsible for and can drive recurring tasks and deadlines. Fees are visible only to authorised roles. An active engagement should reflect the services the practice has agreed to perform.

Do not duplicate the client. Update the master record when the legal name, address, people or services change so every connected workflow uses the same client identity.

Need help with your Balansix workflow?

Search the Help Centre first. If the issue remains, contact Balansix Support with the client, module, period, what you expected and what happened.